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Privacy Policy

Effective Date: September 16, 2026 • Version 1.0

1. Overview & Commitment

CatalogForge AI ("we", "our", or "the App") provides automated e-commerce catalog SEO audits, artificial intelligence product copy generation, and instant rollback tools for Shopify merchants. We take merchant privacy and data security seriously and are committed to complying with global data protection standards, including the EU General Data Protection Regulation (GDPR) and Shopify App Store compliance guidelines.

2. Data We Access and Store

To provide our automated catalog analysis and rollback protection, CatalogForge AI accesses only the minimum necessary store data:

  • Product Information: Product IDs, titles, descriptions, SEO meta titles, meta descriptions, and image alt text.
  • Rollback Snapshots: Prior to applying any AI optimizations, we save a local copy of the original product copy in our secure database so merchants can restore their original listings at any time with one click.
  • Shop Identity & Access: Shop domain, installed app scopes, and offline session tokens required to interact with the Shopify Admin API.

🔒 We NEVER collect, access, or store merchant customer personal data (names, emails, shipping addresses, or payment cards).

3. Artificial Intelligence & Third-Party Processors

Product descriptions submitted for AI rewriting are processed through Google Gemini AI APIs. Only product titles and existing description fragments are transmitted to generate creative copy suggestions. No personally identifiable merchant or customer information is shared with AI model providers, and customer data is never used to train generalized models.

4. GDPR & Mandatory Compliance Webhooks

CatalogForge AI is fully compliant with Shopify's mandatory data privacy webhooks:

  • Customer Data Request (customers/data_request): Because CatalogForge AI does not store customer records, requests return confirmation of zero customer data held.
  • Customer Redact (customers/redact): No customer data is stored, acknowledged within 48 hours.
  • Shop Redact (shop/redact): Within 48 hours of an uninstallation or erasure request, all snapshot histories, optimization batches, and session credentials associated with your store are permanently purged from our database.

5. Data Retention & Deletion

Snapshot histories are maintained as long as the merchant maintains an active installation of CatalogForge AI to ensure 1-Click Rollback availability. If you uninstall the app, all store snapshots and authentication tokens are automatically deleted in accordance with our 48-hour retention policy.

6. Contact Us

If you have any questions or requests regarding your data, please contact our privacy and support team at:

📧 Support & Privacy Email: mailyssaha+catalogforge@gmail.com